Flat tyre

We understand that experiencing a flat tyre during your rental can be both stressful and inconvenient. Your safety is our top priority, and we’re here to help.

In the event of a flat tyre, please contact our roadside assistance team immediately at +41 (0)800 44 00 66. This service is available 24/7. Our team will guide you through the next steps and assist in resolving the situation as quickly as possible.

If the tyre can be repaired on-site, our assistance team will take care of it. If not, they will provide the necessary instructions to ensure you can continue your journey safely.

Please do not attempt to repair or replace the tyre on your own or without our prior authorization, as this may result in additional charges or liability.

Roadside assistance and repair costs may apply according to the terms of your rental agreement.

If you need further support, you can also contact us by submitting a ticket through our Help Center.

We recommend acting promptly in the event of a flat tyre to ensure both your safety and that of other road users.