Can I pick up my car later or change the pickup time?
You have 8 hours after your booked start time to pick up your car.
Picking up later
You don’t have to pick up your car exactly at the booked start time. From then on, you have 8 hours to start your rental in the app. For example, if you booked from 10:00, you can pick up the car until 18:00. You don’t need to let us know.
Good to know:
- Your rental still begins at the booked start time.
- The booked return time stays the same.
- There is no refund for the time you don’t use the car.
What happens if I don’t make it within 8 hours?
If you don’t pick up the car within 8 hours, the booking counts as a no-show. The amount will not be refunded.
If you can see that you won’t make it in time, for example because of a delayed flight, contact us as early as possible by creating a ticket or calling +41 58 122 04 80.