Good to know
- How long does a refund take?
- Delete your account easily and securely
- Your Protection Options with Enterprise GO
- Enterprise GO in underground parking garages
During the rental
- Can I end my rental early?
- Personal Items in Rental Cars?
- Damage Discovered Caused by Others – What to Do?
- Can I use the Enterprise GO car park for parking during the rental period?
- Service lamp lights up what now?
- What to do and consider in case of an accident?
- Can I extend my current rent ?
- Damage to the vehicle
- Handling Traffic Violations and Costs During Your Rental
After the rent
- Parking on SBB parking lots
- Vehicle return at the Zurich Downtown location
- No Enterprise GO parking space free
- Do I have to clean my vehicle myself when returning it?
Before the rent
- Discounts and Promotions at Enterprise GO
- What features do Enterprise GO vehicles have?
- Can I start my rental earlier?
- When will I receive the digital key from Enterprise GO ?
- The pickup of your vehicle at Enterprise GO
- The booked vehicle category has not been delivered.
- When do I need an international driver's license?
- What should be considered with electric vehicles ?
- Can I rent an Enterprise GO vehicle as a young driver/new driver?
- Reflective vest and first aid kit
- Can I rent multiple cars for the same period of time?
- Is there any GO vehicle with a trailer hitch?
- Pets in Rental Vehicles
- Can I make changes to my reservation?
- What is the fuel policy ?
- Categories and vehicle classes
- VAT/TAX: What Does It Mean?
- Can I check prices without making a reservation?
- Are vehicles with towbars available?
- How are Enterprise GO prices calculated?
- Can I make a booking with a prepaid credit card?
- Can I have my Enterprise GO vehicle delivered or collected?
- Understanding the QR Code on Your Vehicle's Windscreen
- How do I know if my vehicle is equipped with winter tyres?
- Difference between Enterprise GO and Enterprise Minilease?
- Can I smoke in the vehicle?
- Cleaning and cleanliness of our Enterprise GO vehicles
- Can I choose a specific model in Urban/Wagon/SUV/VAN/Premium category?
- Prepaid fuel
- Do I have to pay a deposit with Enterprise GO?
- May I use ferries - what should I consider?
- Partner Rewards/Fidelity Programme
- Can I use the Alamo Insiders loyalty programme with Enterprise GO?
- Can I use the Enterprise Plus loyalty programme with Enterprise GO?
- Enterprise GO: Return vehicle abroad at any Enterprise station?
- How long must I have a driver's license to rent with Enterprise GO?
- What fuel do I need to use on my vehicle?
- Technical condition of the rental car
- Ski and snowboard carrier
- Is the car cleaned inside and out?
- How am I protected from damage?
- Vignette, tolls and regulations abroad?
- Can I drive abroad?
- Where can I park the vehicle after use?
- Why We Recommend the Digital Vignette for Austria
- What are the cancellation conditions?
- Does My Driver’s License Work in Switzerland? Find Out Here!
- My booking will not be released
- E-vehicle locations
- Can I add a second driver to the Enterprise GO booking?
- When and how can I pay the rent?
- Notice Regarding the Use of Credit Cards at Enterprise GO