GO App

Verification

• Is a residence permit sufficient for verification?

General

• Automatic or manual – How to find the gearbox type in the GO app!
• Where is my car? – Always in sight with just one click!
• Why is my chosen vehicle category not available in the app?
• Rental only for Switzerland ?
• Is there a kilometre limit?
• Changing or updating credit cards in the APP?

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Digital Key

• How do I properly lock my vehicle?
• Do I always need an internet connection for my digital key?
• Location authorisation in the settings
• What currency are the rates on Enterprise GO in?
• Is it possible to rent commercial vehicles for transport?
• Can I transport pets in the Enterprise GO vehicle?
• Booster seat
• Log in on one device ONLY
• Your digital key at EnterpriseGO: Everything you need to know!
• No connection to the car in the underground car park. What can I do?
• I cannot open the vehicle or start the engine. What can I do?

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Download App

• The Right App for Enterprise GO!
• In which countries is the GO app available?

Registration

• Your email address is unique
• Google or Apple account: Everything you need to know about signing in!

Emergency number

• Emergency Helpline

Rental Start

• When will I receive my digital key?
• When and where do I see which vehicle I get?