Enterprise GO: 6 Key Questions & Answers

Enterprise GO offers a modern solution to rent vehicles contactlessly, quickly, and flexibly – no counter visit required.

In this post, we answer the most frequently asked questions about Enterprise GO so you can quickly understand how it works and make the most of it.

Which vehicle classes are available with Enterprise GO?

Enterprise GO offers different vehicle classes depending on the location:

• Economy – compact, fuel-efficient cars for city driving
• SUV – more space and comfort for family or luggage
• Crossover – practical and flexible for a variety of uses
• Electric vehicles – emission-free and environmentally friendly, at selected locations

How do I book a vehicle with Enterprise GO?

Booking happens in two steps:

• First booking: via the website or the app. You need to register and verify your account once (driver’s license and payment details).
• Subsequent bookings: after that, all bookings can be made directly via the app – convenient and flexible anytime.

How do I access the vehicle?

Access is fully digital via the app:

• Open and close the vehicle
• Start and end your rental

No key or counter visit is necessary. Enterprise GO works 24/7, even outside office hours.

Do I have to return the vehicle to the same location?

No! With Enterprise GO, you can choose two different locations: a pick-up and a return location.
This is perfect for spontaneous or flexible trips, e.g., pick up in one city and drop off in another.

Can I book extras like child seats or other accessories?

Yes! You can book many extras directly, e.g.:

• Child seats
• Snow chains
• Booster seats

Enterprise GO is therefore suitable for special requirements as well.

Do I have to clean the vehicle myself when returning it?

No, Enterprise GO takes care of the cleaning. You don’t have to wash the vehicle yourself.
Just return it properly and remove any major dirt.

Conclusion: Flexible mobility – simple, digital, spontaneous

• No counters, no keys
• Booking and vehicle access directly via the app
• Return at different locations possible
• Many extras available
• Cleaning included

Try it now: Book Enterprise GO directly
Still have questions? Visit our Help Center for all answers in one place.