The most important facts about our car subscription

Here you will find the most important questions and answers about the Enterprise Minilease car subscription.

What is the minimum age to rent a car with Enterprise Minilease?

The minimum age for the rental of all vehicles is 21 years. A fee of CHF 19.90 (excluding VAT) up to a maximum total price of CHF 199.00 (excluding VAT) will be charged for young drivers between the ages of 21 and 24.

Is there a credit check?

Enterprise Minilease performs a simplified credit check.

What requirements must a tenant fulfil?

The Hirer and all additional drivers must present a valid driving licence at the time of hire. In addition to the valid driving licence, the main renter must present an official photo ID (e.g. passport) and a credit card issued in his/her name. All persons with a driving licence that is not in Latin characters (e.g. German, French, Italian, English) must carry an international driving licence in addition to their driving licence from their country of origin.

Where is a vehicle delivered to everywhere?

A vehicle will only be delivered within Switzerland to an officially recognised address.

Which payment methods are permitted?

VISA, American Express and MasterCard are accepted as payment and deposit for the rental. All customers are required to pay a deposit plus the rental cost by credit card. The deposit amount for vehicle classes intermediate and below is CHF 2'000.00. The deposit amount for all vehicle classes above intermediate is CHF 3'000.00. Payment must be made with a valid credit card issued in the name of the renter.

Does the car have to be returned with a full tank?

Yes, the vehicle must be returned with a full tank of fuel. If the vehicle is not returned with a full tank of fuel, you will be charged for the missing amount of fuel and the refuelling service according to the rates applicable in the country of rental, unless you have subscribed to the full tank option.

Is there a reduction in liability?

Enterprise Minilease is subject to an excess. Please refer to the rental terms and conditions of your offer for detailed protection information.

How is passenger accident protection regulated in Enterprise Minilease?

People Occupants Protection

Please refer to the rental conditions of your offer for detailed information on passenger protection.

Conflict resolution in the event of damage

Tenants who wish to discuss questions regarding damage to the rental vehicle or to lodge an objection, please contact our claims department at claims@enterprise.ch.

Can I book additional roadside assistance?

Roadside Assistance is an optional cover that can be selected by the hirer. Roadside Assistance includes all the benefits of Basic Roadside Assistance. In addition, breakdown assistance covers the cost of overnight accommodation and onward travel by taxi, train or bus for all passengers in the vehicle up to a total cost value of CHF 500.

If required, a replacement vehicle will be delivered within 24 hours in Switzerland. You must comply with all terms and conditions for rentals in order to take advantage of the roadside assistance.

Roadside assistance also covers the cost of repair/replacement in the following cases:

- Use of the wrong fuel (only if the hirer notices and informs the rental company before starting the engine after refuelling)

- Loss of the vehicle key or key locked in the vehicle

- Jump start when the battery is empty

- Empty fuel tank

What are the guidelines for cross-border journeys?

The vehicles can be driven in all European countries except Albania, Belarus, Bosnia, Kosovo, Moldova, Montenegro, Northern Macedonia, Russia, Turkey, Kaliningrad region and Ukraine. There are no additional charges for cross-border journeys. The customer is not obliged to inform the rental station of his/her plans to leave the country with the vehicle and no permission needs to be obtained in advance.

What is the procedure if you want to add a second driver?

All additional drivers must meet all rental requirements. Additional drivers can be added at any rental station and at any time during the rental. The charge for additional drivers is CHF 12.00 (excluding VAT) per day and up to a maximum total charge of CHF 120.00 (excluding VAT). No surcharge applies for family members of the same household, but they must still be registered. However, registration can ONLY be done at the stations during opening hours. The driver to be registered must be present, sign and show identification.

Is there additional liability cover?

Supplemental Liability Protection (SLP is required by law, free of charge and included in all rates. All vehicles in our fleet have insurance cover against damage to property or injury caused to third parties or third party property in connection with an accident involving the rental vehicle. If you select this option, you must follow the rental company's terms and conditions to take advantage of the insurance provisions.

How is the monthly price for a specific car model defined?

The displayed monthly price for a specific car model is shown as an example with CHF 3,000 excess and a maximum consumption of 500 km per month (including 8.1 VAT). The current daily price applies and 30 days are assumed for the monthly price.

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