The most frequently asked questions about our car subscription

The minimum age for renting is 18 years.

All customers are required to pay a deposit of CHF 1000 by credit card.

Enterprise Minilease performs a simplified credit check.

The renter and all other drivers must present a valid driving licence at the time of rental. In addition to the valid driving licence, the main renter must present an official photo ID (e.g. passport) and a credit card issued in his/her name. All persons with a driving licence that is not issued in Latin characters (e.g. German, French, Italian, English) must carry an international driving licence in addition to their driving licence from their country of origin.

A vehicle will only be delivered to an officially recognised private address within Switzerland.

VISA, American Express and MasterCard are accepted as means of payment and deposit for the rental.

Yes, the vehicle must be returned with a full tank of petrol. If the vehicle is not returned with a full tank, you will be charged for the missing amount of fuel and the refuelling service according to the rates applicable in Switzerland, unless you have subscribed to the full tank option.

Enterprise Minilease is subject to an excess. Please refer to the rental terms and conditions of your offer for detailed information on cover.

Roadside assistance protection is optional and covers accommodation and onward travel costs by taxi, train, or bus for all passengers up to CHF 500. A replacement vehicle is provided in Switzerland within 24 hours if required. Covered cases include wrong fuel if reported before restarting the engine, lost or locked-in keys, jump-start assistance in case of a flat battery, and an empty fuel tank. All rental conditions must be complied with to benefit from this service. 

The vehicles can be driven in all European countries except Albania, Belarus, Bosnia, Kosovo, Moldova, Montenegro, North Macedonia, Russia, Turkey, the Kaliningrad region and Ukraine. There are no additional charges for cross-border journeys. The customer is not obliged to inform the Enterprise Minilease team of their plans to leave the country with the vehicle and no authorisation must be obtained in advance.

Supplemental Liability Protection (SLP is required by law, free of charge and included in all rates. All vehicles in our fleet have insurance cover against damage to property or injury caused to third parties or third party property in connection with an accident involving the rental vehicle. If you select this option, you must follow the rental company's terms and conditions to take advantage of the insurance provisions.