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Do I have to pay a deposit with Enterprise GO?

No. Here you’ll find the difference between a deposit and the excess.

No deposit with Enterprise GO
With Enterprise GO, no deposit (security hold) is blocked on your card. This is different from a classic Enterprise rental.

A deposit is not the same as the excess
The CHF 1,500 you may have seen is not a deposit but the excess included in the Essential protection package.

  • Deposit: An amount blocked on your card before the rental and released afterwards. Enterprise GO does not use this.
  • Excess: The amount you only pay yourself in case of damage. If there is no damage, you pay nothing.
Protection package Excess per claim
Essential (included in the rental price) CHF 1,500
Carefree (optional) CHF 0

You can find more information in the article “Your protection options with Enterprise GO”.

You still see a deposit?
Then it is probably not an Enterprise GO booking but a classic Enterprise rental, for example at an airport or abroad. Different conditions apply to these rentals. In this case, please contact the Enterprise branch where you booked.