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Can I change the date or time of my booking?

No, a completed booking can’t be changed. This applies to the date, time, station and vehicle category.
Depending on your situation, you have these options:

  • Pick up later: You can pick up the vehicle up to 6 hours after the booked start time.
  • Return earlier: You can end your rental early at any time. There is no refund for the unused time.
  • Drive longer: You can extend your current rental in the app, as long as the vehicle hasn’t already been booked by the next person.

It is not possible to start earlier than the time specified in the reservation.