What to do if a warning or service light comes on?
How to proceed if a light comes on in the car during your rental.
Our vehicles are well maintained and regularly serviced. Even so, a light may come on during your rental.
Service light
If the service light comes on, you can usually drive another 1,000 to 1,500 km without any risk. You can also see this on the on-board computer.
Red warning light
If a red warning light comes on, for example for oil pressure or brakes, stop in a safe place and call us immediately.
AdBlue, tyre pressure or oil
You don’t need to go to a station for this. You can have it checked and topped up at any petrol station or garage. Send us the receipt afterwards and we will refund the amount. For the refund, we need your full address as well as your IBAN and BIC/SWIFT number.
How to report a light to us
- Not urgent: Create a ticket. Describe which light is on, add a photo if possible and give us a phone number where we can reach you.
- Urgent, for example on a longer trip or if you are unsure whether you can keep driving: Call us at +41 58 122 04 80.
Once we have your report, we will find a solution together.