What happens if I return my vehicle late?
Sometimes a trip takes longer than planned. If you notice that you can't return the vehicle on time, the easiest way is to extend your rental directly in the app. The vehicle stays reserved for you and you only pay for the additional rental time.
If the app doesn't allow an extension, the vehicle has already been booked by someone else after you. In this case, it's important that you return it on time to the agreed station so the next person can start their rental as planned.
If you return the vehicle after the agreed end of your rental without extending it, we charge an additional rental day at the daily rate of your booking for every 24 hours or part thereof.
You can find more information about extensions in the article "Can I extend my current rental?".
If the app doesn't allow an extension, the vehicle has already been booked by someone else after you. In this case, it's important that you return it on time to the agreed station so the next person can start their rental as planned.
If you return the vehicle after the agreed end of your rental without extending it, we charge an additional rental day at the daily rate of your booking for every 24 hours or part thereof.
You can find more information about extensions in the article "Can I extend my current rental?".